Flat Rate Business Computer Support

What We Offer

Flat Rate Business Computer Support

What Our Monthly Support Covers

  • Help when you need it. Call or email us and a real person fixes the problem, usually remotely.
  • Email and office software. We fully support Microsoft 365 and Google Workspace, including new employee setup, password resets, and email problems.
  • Security management. We install and manage CrowdStrike, an enterprise-grade security platform, to protect your computers from hackers, viruses, and ransomware.
  • Backups and updates. We manage your backups and keep your computers up to date.
  • Networks and servers. When your internet, Wi-Fi, printers, or servers act up, we fix them.
  • Office phone systems. We set up, manage, and support your business phone system.
  • Backup internet. We can add an affordable second internet connection that takes over automatically if your main line goes down, so your team and your phones stay online.
  • License management. We handle setup, installation, renewals, and adding or removing users for your software.
  • Vendor management. We deal with your internet provider, phone carrier, and software companies so you don’t have to.
  • Smart equipment advice. We help you choose the right computers, network equipment, and servers, including quality refurbished business-grade options that cost far less than new.
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Simple Monthly Pricing

New clients

$450/month
for your first 12 months

Your monthly fee covers all of our support work. There are no hourly charges for everyday problems.

Example: A 12-person office pays $450/month for the first year, then our regular rate of $800/month after the first year.

Intro rate applies to offices with up to 12 users or less. Users over the 12 user count are normally charged at $50 per user per month. Larger offices: call for pricing.

Transparent Costs: What You Pay Separately

To keep your costs as low as possible, most software and services are paid directly to the vendor, with no markup from us:
Microsoft 365 or Google Workspace licenses

CrowdStrike security licenses

Flowroute phone service, billed to your prepaid account

Cloud phone server hosting in your Microsoft Azure account

Backup internet service, if you choose to add it

Computers, phones, network equipment, and servers

What’s Not Included

These are quoted separately, with a clear price before any work begins:

Large projects, such as office moves or new server installations

New phone system setup and number transfers

Onsite visits beyond what your plan includes

Need Help Right Now?

Call us at

626-244-7936
for the fastest help.

Or email

value@sebadirect.com
with your name, business name, and a short description of the problem.

We'll respond

the same business day
and usually fix the issue remotely.

Support hours: Monday–Friday, 9am–4pm Pacific,

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